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Facebook Timeline: How has it impacted engagement for brand pages?

The Facebook Timeline is a much talked-about and discussed aspect of the social networking site. The Timeline view offers brands and businesses the chance to tailor and curate the content on their...

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Study: How top brands use Twitter for customer service

Twitter is a channel that has been steadily growing in importance for brands and marketers. 99 of the top 100 brands, according to Interbrand’s list of the best global brands have an official presence...

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Study: How are the top brands using Facebook?

Facebook provides a huge platform for brands to interact and engage with their users. We have seen various changes in the Facebook design over the past couple of months. The improved News Feed and the...

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